Cancellation Policy

Order Cancellations

• Timeframe for Cancellations: Orders can be cancelled within 2 hours of purchase. After this window, your order will be processed and shipped, and cancellation will no longer be possible.
• How to Cancel: To request a cancellation, please contact us immediately at [geninoindia@gmail.com] with your order number and reason for cancellation.

Refunds for Cancelled Orders

• If your order is cancelled within the allowed timeframe, a full refund will be issued to your original payment method within 7 business days.
• If cancellation is not possible due to the order already being processed or shipped, you may initiate a return once the item is delivered (see our Return Policy).